If you have any questions on any of the items you have seen on the website, please call me
@ 012 2333504 or write to sales@lollabags.com

Mailing List
Join our mailing list and stay up-to-date on all the new products and specials we offer. The members on our mailing list also frequently receive exclusive offers and discounts not available to regular customers. Simply send an email to info@lollabags.com and you will get added to our mailing list.

Orders and Payment
All orders are to be placed by email to sales@lollabags.com. In your mail, please include your name, contact number, mailing address and the names of the items you wish to order. Upon receiving your order I will send you payment instructions - to be made by cash or cheque.

I will put all items on hold for you.

Once payment has been deposited, please send me an email with payment method, amount and account that your payment has been made to. Once I have confirmed receipt of the payment, I will mail your items to the mailing address provided.

Payment must be received within 3-days of your order, otherwise your items may be sold to other buyers.

Shipping Terms
We will post/ship all items within 24-48 hours from the receipt of a cleared payment. Shipping fees is extra and will be quoted to you based on the number/size of items ordered. Shipping fees is approximately RM 8-10.

Refunds & Return Policy
You will have 5 days from the original delivery date to return any items for a full refund.

Returns made after 5 days will not be refunded. Buyer will be resposible for shipping items back to me for refund. Original shipping fees will not be refunded.

REFUNDS OR EXCHANGE MUST MEET OUR REFUND AND EXCHANGE POLICY AS STIPULATED ABOVE.

THANK YOU FOR YOUR INTEREST IN LOLLA BAGS. HAPPY SHOPPING!!